https://wiki.w9cr.net/index.php?action=history&feed=atom&title=Product_Support_Bulletin_818 2026-05-28T04:41:00Z Revision history for this page on the wiki MediaWiki 1.34.4 https://wiki.w9cr.net/index.php?title=Product_Support_Bulletin_818&diff=4167&oldid=prev 2019-03-28T09:50:14Z

<p>Created page with &quot;&lt;html&gt; &lt;BODY BGCOLOR=&quot;#FFFFFF&quot; TEXT=&quot;#000000&quot; LINK=&quot;#0000ff&quot; VLINK=&quot;#800080&quot;&gt; &lt;TABLE BORDER=&quot;0&quot; WIDTH=&quot;600&quot; CELLSPACING=&quot;0&quot; CELLPADDING=&quot;0&quot;&gt; &lt;TR&gt; &lt;TD ALIGN=&quot;LEFT...&quot;</p> <p><b>New page</b></p><div>&lt;html&gt;<br /> &lt;BODY BGCOLOR=&quot;#FFFFFF&quot; TEXT=&quot;#000000&quot; LINK=&quot;#0000ff&quot; VLINK=&quot;#800080&quot;&gt;<br /> &lt;TABLE BORDER=&quot;0&quot; WIDTH=&quot;600&quot; CELLSPACING=&quot;0&quot; CELLPADDING=&quot;0&quot;&gt;<br /> &lt;TR&gt;<br /> &lt;TD ALIGN=&quot;LEFT&quot;&gt;<br /> &lt;META HTTP-EQUIV=&quot;Content-Type&quot; CONTENT=&quot;text/html; charset=windows-1252&quot;&gt;&lt;META NAME=&quot;Generator&quot; CONTENT=&quot;Microsoft Word 97&quot;&gt;&lt;META NAME=&quot;Template&quot; CONTENT=&quot;E:\MSOFFICE\OFFICE\html.dot&quot;&gt;<br /> &lt;title&gt;PSB 818&lt;/title&gt;&lt;B&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;&lt;P&gt;LAND MOBILE PRODUCT SECTOR PSB # 818&lt;/P&gt;&lt;P&gt;1301 E. ALGONQUIN RD. APC # 195,225,360,525,590,593&lt;/P&gt;&lt;P&gt;SCHAUMBURG, IL. 60196 DATE: SEPTEMBER, 1997&lt;/P&gt;&lt;P&gt;(847) 576-0180 EXPIRES : 9/1/98&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;SUBJECT:&lt;/u&gt; QUANTAR /QUANTRO 6809 TRUNKING MODULATED AUDIO&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;MODELS AFFECTED&lt;/u&gt; : T5365A WITH X989 OR X992 OR X996 OR X997 OPTIONS&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;SYSTEMS AFFECTED&lt;/u&gt; : Any 6809 Trunking site with Quantar/Quantro Repeaters running firmware version 7.0-8.5&lt;/P&gt;&lt;P&gt;inclusive/ Analog Only&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/font&gt;&lt;/B&gt;&lt;DIR&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;&lt;/font&gt;&lt;DIR&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;&lt;/font&gt;&lt;P&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;&lt;B&gt;I&lt;U&gt;SSUE&lt;/U&gt; : &lt;/b&gt;&lt;/font&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;A failure to transmit the failsoft code word and tone unmodulated carrier, or a distorted version of the code word. During failsoft a failure to transmit the failsoft code word and failsoft indicator tone can occur ( unmodulated carrier) or a distorted version of the code word. A repeater that was the control channel prior to entering failsoft and exits failsoft as a voice channel may not repeat the inbound audio. However, the channel will still be assignable as a voice channel. When the repeater is assigned it may do one of the following:&lt;/font&gt;&lt;/P&gt;&lt;/DIR&gt;&lt;/DIR&gt;&lt;FONT FACE=&quot;Helvetica,Arial&quot; SIZE=2&gt;&lt;P&gt;&lt;B&gt;A. &lt;/b&gt;Transmit without modulation (dead carrier) or, &lt;/P&gt;&lt;P&gt;&lt;B&gt;B. &lt;/b&gt;Transmit a distorted&lt;B&gt; &lt;/B&gt;waveform that can be heard at the receiving radios.&lt;/P&gt;&lt;B&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/B&gt;&lt;P&gt;&lt;B&gt;&lt;U&gt;RESOLUTION&lt;/u&gt; : &lt;/b&gt;Replace firmware with version 9.3 Please contact the SSC at 1-800 448-3245 or (847) 576-7300.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Before contacting the SSC, please have the following information available for them:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1- Serial number of the station(s) requiring the upgrade&lt;/P&gt;&lt;P&gt;2- The station control board part number for the station(s) requiring an upgrade&lt;/P&gt;&lt;P&gt;2A- Does the station control board have ether parts on it ?&lt;/P&gt;&lt;P&gt;3- The wireline board part number for the station(s) requiring an upgrade&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Authorized Service Shops will be allowed 15 minutes per station plus travel by using the standard R021-19 Labor warranty claim form and referencing this psb #.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;(Labor and parts warranty reference is limited to products sold in the United states. For products sold or in use Internationally this bulletin is for Informational purposes Only.)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/FONT&gt;&lt;FONT SIZE=2&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/FONT&gt;&lt;/table&gt;<br /> &lt;/BODY&gt;<br /> &lt;/HTML&gt;<br /> [[Category:Quantar Service Bulletin]]</div>

Bryan